Your privacy is era77's top priority. This document explains exactly what data we collect, how it is used, who can access it, and your rights as a registered player. Please read it carefully — it is written in plain language, not just legal jargon.
The era77 Privacy Policy is not a confusing terms-and-conditions document. It is a commitment you can hold us to on how we respect your data.
All data transmitted between your device and era77's servers is protected by 256-bit SSL encryption — the same standard used by Malaysian digital banking platforms such as Maybank2u and CIMB Clicks. No data is ever sent in plain text.
Era77 has never and will never sell, rent, or trade players' personal data to any third party for marketing or commercial purposes. Your data belongs to you — it is not a business asset to be bought or sold.
You have the right to request a copy of all personal data era77 holds about you at any time. Such requests are processed within 14 business days at no charge to registered era77 players.
If you wish to close your era77 account and request deletion of your personal data, we will honour that request subject to any record retention requirements mandated under applicable Malaysian law.
In the event of any security incident involving player data, era77 is committed to notifying affected players within a reasonable timeframe and taking appropriate remedial action promptly.
Era77 only collects data that is strictly necessary for platform operations, identity verification, and legal compliance. We do not collect irrelevant or excessive data beyond what is required to provide our services to you.
This Privacy Policy ("Policy") explains how era77 ("we", "the platform") collects, uses, stores and protects your personal information ("Player", "you") when you use the era77 platform at era77.run. This Policy applies to all registered players, website visitors and any individual who interacts with era77's services in any capacity. By registering or continuing to use the era77 platform, you confirm that you have read and agree to the terms of this Privacy Policy.
Era77 takes seriously our responsibility as custodians of Malaysian players' personal data. We operate in accordance with industry best practices in data protection and respect the privacy rights of every individual who entrusts their information to us when registering and using the era77 platform.
This Privacy Policy is written in plain language so you know exactly what happens to your data — not just another lengthy document no one reads. We believe transparency in data matters is part of the trust you place in era77, and we will not abuse that trust.
This Policy may be updated from time to time. Any material changes will be communicated to registered players via email or in-platform notification before the changes take effect. The latest version is always available on this page.
Era77 collects your personal data through several means — directly when you provide it during registration, automatically as you use the platform, and in some cases through trusted third parties such as payment providers. The following are the categories of data we collect:
Full name, date of birth, Malaysian identity card number (MyKad), passport number (if applicable), and gender. Collected during registration and identity verification (KYC).
Email address, Malaysian mobile number, and residential address. Used for account communications, verification, and important notifications.
Deposit and withdrawal records, payment methods used (DuitNow, Touch 'n Go, GrabPay, Boost, ShopeePay, FPX) and transaction history. Bank account numbers and digital wallet details are not stored in full.
Gaming history, betting records across slots, Live Casino, sports, and poker, wins, losses, bonuses used, and time played. Used for customer support and compliance purposes.
IP address, browser type, operating system, device model, screen resolution and other technical information collected automatically when you use the era77 platform.
General geographic location derived from your IP address, used solely to verify access from permitted regions and for account security purposes.
Era77 uses the personal data it collects solely for legitimate purposes that are directly related to platform operations. We do not use your data for purposes you would not reasonably expect. The following are the primary purposes for which your data is used at era77:
Era77 does not sell, rent or trade players' personal data to any party for commercial purposes. However, in the course of operating the platform, there are limited situations where data may be shared with the following parties:
All third parties that receive data from era77 are bound by data processing agreements requiring them to protect that data to a standard equivalent to this Privacy Policy. era77 does not share data with third parties outside the contexts stated above.
Era77 actively invests in security infrastructure to ensure your personal data is protected at every stage – in transit, during processing, and in storage. The following are the key security measures we have in place:
While era77 takes all reasonable measures to protect your data, no system can guarantee absolute 100% security in a digital environment. You also play an important role — make sure your era77 account password is strong, unique, and not shared with anyone.
Era77 uses cookies and similar tracking technologies to enhance the user experience, maintain session security and understand how our platform is used. Below are the types of cookies we use:
You can manage your cookie preferences through your browser settings. However, disabling certain cookies may affect the functionality of the era77 platform. For guidance on managing cookies in popular browsers, refer to your respective browser's documentation.
Era77 retains your personal data only for as long as necessary for the purpose it was collected, or as required by applicable legal and regulatory obligations. The following are general retention period guidelines:
Once the applicable retention period has expired, personal data will be securely deleted or anonymised so it can no longer be linked to any specific individual. Deletion is permanent and irreversible.
As a registered era77 player who has entrusted your personal data to us, you have the following rights, which you may exercise at any time:
| Right | Description | How to Submit a Request |
|---|---|---|
| Right of Access | You have the right to request a copy of all personal data that era77 holds about you. | Email support@era77.run |
| Right to Rectification | You have the right to request correction of any personal data that is inaccurate or incomplete. | Account Settings or Email |
| Right to Deletion | You have the right to request the deletion of your personal data, subject to mandatory legal retention requirements. | Email support@era77.run |
| Right to Object | You have the right to object to the processing of your personal data for direct marketing purposes. | Account Notification Settings |
| Data Portability Right | You have the right to receive your personal data in a machine-readable format for transfer to another platform. | Email support@era77.run |
| Right to Restriction of Processing | Under certain circumstances, you have the right to request that era77 restrict how we process your data. | Email support@era77.run |
All requests related to the above rights will be processed within 14 business days. We may require identity verification before processing your request to ensure your data remains secure. No charges apply for reasonable requests.
The era77 platform is strictly for individuals aged 18 and above. era77 does not knowingly collect any personal data from individuals under the age of 18. If era77 discovers that personal data from a minor has been collected, we will take immediate steps to delete that data and close the relevant account.
If you are a parent or guardian and believe your child under the age of 18 has registered an account at era77, please contact us immediately at support@era77.run. We will investigate and take appropriate action without delay.
If you have any questions, concerns or requests regarding this Privacy Policy or how era77 handles your personal data, there are several ways to get in touch with us:
Era77 takes all privacy enquiries seriously and is committed to providing clear, complete and accurate responses to every query you raise. We will not penalise your rights or treat you any differently as an era77 player simply because you have submitted a privacy-related enquiry or request.
Four key actions you can take regarding your personal data as an era77 player, at any time.
Answers to the most frequently asked questions about how era77 protects and handles players' personal data.
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